Dynatrace
By connecting Dynatrace with DX, you can analyze SLO metrics and incorporate them into DX scorecards. This data connector is available exclusively to Service Cloud customers. Please refer to the API documentation below and our schema explorer to see what data DX imports.
Prerequisites
To connect Dynatrace to DX, you need:
- an API access token
Setup instructions
Follow the steps below to connect Dynatrace to DX.
Step 1
Create an API access token by searching for Access Token in the Dynatrace search bar in the left-hand panel.
Step 2
Generate an access token by filling out the form—the required scopes for the token are Read SLO and Read entities.
To set up OAuth authentication, go to Account Management > Oauth clients > Create Client and create an OAuth client with slo:slos:read, environment-api:slo:read, and environment-api:entities:read permissions.
Step 3
- Navigate to the connections page in DX and select “+ Connection” in the top right.
- Enter the credentials you have generated in the previous steps—refer to the information below for errors and troubleshooting.
- Configure the Dynatrace API Base URL to match your instance URL, for example: https://your-environment-id.live.dynatrace.com.
API reference
The table below lists the specific API endpoints that are used by DX.
| Endpoint | Documentation | Permissions needed |
|---|---|---|
| /api/v2/entities | Link | entities.read |
| /api/v2/slo | Link | slo.read |
Errors
The table below lists potential error codes when adding a connection in DX.
| Error | Description |
|---|---|
invalid_credentials |
Your API credentials entered are not valid. |
invalid_permissions |
Your API token does not have the permissions required by DX. |
no_resources |
DX cannot access any resource entities. |